FAQ

Q:How much does shipping cost?
A: Shipping costs vary by location and purchase amount. Please check our shipping costs page for details.

Q:Can you ship overseas?
A: We are sorry, but we can only ship orders within Japan.
At this time, we are limiting product orders to customers in Japan. We do not offer overseas shipping services. We appreciate your understanding.

Q: What is the warranty on my purchase?
A: Although we ensure the reliability of our products through high quality manufacturing and testing, we offer a warranty period to give you peace of mind in the unlikely event that a problem should arise. If a problem occurs with your product within the warranty period (one year from purchase), we will repair or replace it free of charge. If repair is not possible, we will refund the purchase price.

Detailed warranty information for your product can be found on the warranty card included with your product or on the product page of our website. If you have any questions or problems, please feel free to contact Customer Support at any time.